For export rules and procedures for your country, including pre-export inspections lists, please visit your country’s appropriate government authorities. References to these
authorities can be found in our FAQ section “Basic Export Rules/Regulations per Country.”
It is also strongly suggested that prior to importing a vehicle, you research what is expected of you as a vehicle importer in your country and understand all risks and responsibilities.
We are open Monday through Friday, 8:30 a.m.–7:00 p.m. (Japan time). Please note that lunch break is held
12:00 p.m.–1:00 p.m.
We are closed on the following days:
・ Saturday and Sunday
・ New Year’s Holiday (several days around New Year’s Day) ・ Golden Week (several days between April and May)
・ Summer Holiday (several days in mid-August)
・ Seminar Sessions (a few days throughout the year)
Please note that long holidays such as New Year’s, Golden Week, and Summer Holiday will differ in length each year. Specific dates will be announced as the season approaches.
We provide up to 30 detailed pictures of the vehicle to help with your buying decision.
It is the “final estimate” in the form of an invoice based on the chosen vehicle and shipping conditions. In order to receive the Proforma Invoice, please follow the steps below.
1. Visit our website and click on the vehicle you like to access our Total Price Calculator. 2. Fill in all required information in the calculator and personal information in the Free Quote section and click on “FREE QUOTE” to send us an inquiry.
3. Once our staff responds to your inquiry, we can begin the negotiation process.
4. If both you and BE FORWARD reach an agreement on pricing and conditions, you will be notified as such.
5. You will receive the Proforma Invoice.
Please visit our website and click on the vehicle you like to see our Total Price Calculator. Then, follow the steps below.
1. Fill in all required information in the calculator.
2. Verify that you have chosen a destination under the “City Delivery” classification in the “Nearest Port/City” drop-down menu.
3. Click on “CALCULATE” to receive your free price quote.
4. If you would like further information, fill in the personal information in the Free Quote section and click on “FREE QUOTE” to send us an inquiry.
Primarily, we accept payment in U.S. dollars. However, You can pay in your local currency
Please note that all payments must be in the form of a bank remittance, Western union, Moneygram, or Crypto currency so that the buyer and seller have official written record of the payment transaction
Currently we accept payments via bank remittance, Western union, Moneygram, or Crypto currency
Please allow a minimum of three (3) business days for your bank remittance to be reflected in our bank account. While this delay may cause some inconvenience, it is the average amount of time required for interbank transactions.
For some countries, a pre-export inspection is mandatory prior to exporting the vehicle. Please visit your country’s appropriate government authorities to obtain all required pre-export inspections lists. References to these authorities can be found in our FAQ section “Basic Export Rules/Regulations per Country.”
It has been reported that while many countries in the past have not enforced this regulation, they are beginning to impose large fines for violations. Please make sure that the condition of your purchase is inspection inclusive if such is mandatory by your country’s government.
Once you submit your payment for transfer at your bank, you will receive a Telegraphic Transfer Copy (TT Copy) as a proof of your remittance. The deposit slip may replace the TT Copy only if the TT Copy is not issued immediately by your bank.
You, as an importer, are supposed to receive the following documents:
1. Bill of Lading (B/L)
2. Insurance Document (if your purchase is CIF)
3. Export Certificate (also called the “Deregistration Certificate” or “Cancellation of Registration” form)
4. Commercial Invoice
If your government requires, we will also send you the following:
5. Inspection Certificate
6. Export Permit (also called the “Bill of Entry”)
We offer secure payment options, including bank transfers. Payment details will be shared after order confirmation.
Shipping time depends on your destination country and port. Generally, it takes 4–8 weeks after payment confirmation.
You will receive all necessary export documents, including:
Bill of Lading
Export Certificate
Invoice
Other required customs documents
Yes, you can request a free quote for any vehicle listed on our website.
Customer satisfaction is our priority. If you face any issue, contact our support team immediately and we will assist you.
The consignee is the vehicle’s “owner-to-be.” Please list the consignee’s full name as well as the “real” name shown on his/her passport or ID, full address (without any abbreviations), and phone number(s).
It is important to understand the following when providing us with your booking information:
・ Your booking will be delayed by the shipping company if the consignee’s full name and address are not provided. Complete information must be provided.
・ The consignee’s name cannot have any spelling mistakes. Even the smallest error can be subject to a B/L amendment, which may cost you additional fees and time.